FAQs

How do I pronounce Protea?

pro · tee · uh

How are you able to take FSA/HSA dollars?

We've partnered with TrueMed for clients to use FSA/HSA dollars for the consultations to allow for more payment flexibility. Based on the topic of your consultation and the questionnaire you complete during the checkout process, you'll know if your consultation will be covered.  

Topics that are typically covered with FSA/HSA dollars include Acne and Sun Protection in relation to Anti-Aging. Our estheticians can also help you find skincare products that are covered by FSA/HSA dollars. 

Is a virtual consultation right for me?

Our platform is for clients that are looking for skincare advice on everything from lifestyle changes, major life events and even creating a basic skincare routine. It also allows clients to ask any questions they have and get tailored advice and education from the comfort of their home and with recommendations in a price range they are comfortable with.

How do I know if I'm receiving the best possible recommendations in my virtual consultation?

Protea Skin Support Consultations are the only virtual consultations that are both brand agnostic and available with top tier licensed professionals that give tailored advice and recommend products based on their experience and expertise in the industry. 

I'm an esthetician, how can I join?

If you'd like to apply to join our community of estheticians, please email skinconfidence@bookprotea.com. Please be patient with us, we receive A LOT of inquires. We take our time getting to know estheticians to ensure they are a good fit for the platform.